Privacy Policy
Version updated on 11/12/2024
COBERMASTER – Indústria Transformadora Metálica Unipessoal Lda (hereinafter referred to as MAQTOOL), as part of its commercial activity, needs to collect some personal data from its customers. However, it always respects users’ right to privacy and only collects personal information with prior consent. While browsing our website, it may be necessary to collect information from the user’s device (computer, tablet, mobile phone or other support) through small files known as cookies, with the aim of improving the browsing experience and personalizing the services provided.
This Privacy and Cookies Policy aims to explain how MAQTOOL collects, uses, shares and protects its customers’ personal data when using our services or browsing our website.
MAQTOOL undertakes not to sell or transfer the personal data of its customers or users to third parties, except in the situations provided for in this policy.
Personal data is collected and processed by COBERMASTER – Indústria Transformadora Metálica Unipessoal Lda., with registered office at Rua António Gomes Correia Júnior, Fração E, n.º 371, 3700-606 Cesar, Portugal, and legal person number 506 413 438. This company is responsible for processing personal data under the General Data Protection Regulation (GDPR).
For any questions related to the processing of personal data, you can contact us via:
Telephone: +351 256 858 025 (weekdays, from 9:00 am to 12:30 pm and from 2:00 pm to 6:30 pm)
Address: Rua António Gomes Correia Júnior, Fração E, n.º 371, 3700-606 Cesar, Portugal
Email: epd@cobermaster.com
By providing your personal data to MAQTOOL, the customer acknowledges and consents to their processing in accordance with this Privacy Policy and the rules and principles contained in the respective terms and conditions of the services used. Therefore, and with regard to the processing of personal data, the customer must read this Privacy Policy in conjunction with the Terms and Conditions of Sale.
This Privacy Policy may be changed at any time without the need for any authorization or prior notice.
Personal data refers to any information, regardless of format or support, relating to an identified or identifiable natural person (data subject). They include, for example, name, address, email, telephone number and taxpayer number.
The personal data collected by MAQTOOL is limited to what is essential to fulfill the processing purposes.
This data may include:
Name
Household
Taxpayer number
Phone number
Email address
Other data may be collected as necessary to provide services or supply products.
Personal data may be collected at the following times:
1. When purchasing or ordering products and services, in person or online.
2. When creating a customer area on the MAQTOOL website.
3. By subscribing to newsletters or marketing campaigns.
Personal data is processed for the following purposes:
1. Customer Management: Necessary for executing purchase and sales contracts or providing services, including invoicing, transport and assembly.
2. Marketing: Sending information about products, services and events, with express consent. The holder may revoke this consent at any time.
3. Profiling: For personalizing offers based on the customer’s consumption profile.
4. Video surveillance: For the protection of people and property, in accordance with applicable legislation.
5. Recruitment: During candidate selection processes, with data retention for 1 year.
MAQTOOL may use subcontractors for the maintenance of computer systems, hosting and other necessary activities. These entities are obliged to guarantee the confidentiality and security of personal data.
Data may also be shared with courts or other competent authorities, whenever required by law.
Currently, MAQTOOL processes personal data exclusively within the European Union, ensuring compliance with applicable data protection standards.
Personal data is kept only for the time necessary to fulfill the processing purposes or as provided for in applicable legislation. For example:
Marketing: Data retained for 2 years of inactivity.
Video surveillance: Records stored for 30 days.
Recruitment: Data kept for 1 year.
MAQTOOL adopts appropriate technical and organizational measures to guarantee the security and confidentiality of personal data. However, it warns of the risks associated with using the Internet and recommends good practices, such as the use of updated antivirus and password protection.
The holder of personal data has the following rights, in accordance with the GDPR:
1. Access: Obtain information about the data processed.
2. Rectification: Request corrections to incorrect or incomplete data.
3. Erasure: Request the deletion of personal data, except when there is a legal obligation to preserve it.
4. Limitation of Processing: Restrict the processing of data in certain situations.
5. Portability: Receive data in a structured and commonly used format.
6. Opposition: Object to data processing for specific purposes.
Exercise of Rights The data subject may exercise his or her rights through the following means:
By post: Sending a signed letter, accompanied by a copy of the identification document, to COBERMASTER – Indústria Transformadora Metálica Unipessoal Lda, Rua António Gomes Correia Júnior, Fração E, n.º 371, 3700-606 Cesar, Portugal.
By email: Sending a message to epd@cobermaster.com, with the same type of documentation attached.
MAQTOOL undertakes to respond to requests within a maximum period of 30 days. If it is not possible to fulfill the request immediately, the holder will be duly informed. If you have any doubts about your rights or the processing of personal data, you can contact MAQTOOL directly or file a complaint with the National Data Protection Commission (CNPD), in Portugal.
Withdrawal of Consent
The holder may, at any time, revoke his consent to the processing of personal data, without compromising the legality of the processing carried out up to the date of revocation. However, revocation may result in the impossibility of continuing to use certain services.
For any questions about the collection and processing of data by MAQTOOL, the respective holder can contact customer service via email at epd@cobermaster.com. The holder has the right to lodge a complaint with the National Data Protection Commission (CNPD) if he considers that his personal data has been treated inappropriately or in non-compliance with applicable legislation.
For detailed information on the use of cookies, please consult the MAQTOOL Cookies Policy.
